What our clients say

Excellent client service is at the heart of all we do. Much of our work comes from personal recommendation, which makes us super proud. We’re honest, fun and approachable … and love nothing better than happy clients.

“I’ve been working with the Design Couch team for over 4 years now, and it has been a fantastic collaboration. They’ve got the thumb on the pulse on the latest trends and show deep understanding for client needs and style. From branding, to digital, print to experiential – Design Couch has been a trusted partner – flexible, understanding and most of all creative.”
ALEX FILICEVAS, Executive Director, World Bladder Cancer Patient Coalition 
“I’ve worked with Tracy and the team on projects for a number of different charities and have quite simply never worked with designers in the not-for-profit space who are so innovative, thorough, inspirational, professional and high-quality. They are also really, really fab people and GREAT FUN to work with. A pleasure to endorse them.”
EMMA LOW, Director, NOVA Fundraising & Associates 
“Tracy and the team at Design Couch are incredibly talented and provide an excellent service to Cancer52, helping to produce our Impact Report each year and also supporting us with branding materials for the organisation. They are knowledgeable, understanding and very accommodating of the continuous changes we make! They see any projects through to the end in a timely, friendly and helpful manner and I would have no hesitation in recommending them; we will continue to use Design Couch for our projects going forward.”
AINSLEY TAYLOR, Operations Manager, Cancer52 
“CLL Advocates Network contracted Design Couch for our World CLL Day campaign in 2021.
We were so pleased with the results that we’ve hired them for the campaign every year since! Tracy and her associates are easy to work with, really listen to our needs – and are very prompt in providing the designs and any changes we need. We would highly recommend Design Couch if you’re looking for an innovative design company who always deliver.”
DEBORAH BAKER, Board Member, World CLL Day
“Design Couch are brilliant. They are great at taking my often sloppy brief and turning it into something better than I was imagining. They are approachable, speedy and easy to work with. Design Couch is my go to design service – and they never let me down.”
HELEN CRAWLEY, Head of Communications, Society for Mucopolysaccharide Diseases
“The series of patient information booklets designed and produced by the Design Couch team are patient-led, digestible information – tailored to each patient’s situation. Easily understandable and compelling, using evidence-based medical information, the patient voice has also been highlighted throughout, including specific tips and advice. The booklets are a best practice example of developing powerful patient information materials.” 
NHS ENGLAND, Getting it Right First Time Team
“Tracy and the team took our static subject and brought it to life – making it appealing to both patients and clinicians. Their handling of a very complex and emotional subject, cancer, was both sensitive and professional. They are great at interpreting what we were trying to do and enhancing its impact. In summary, Design Couch are wonderful to work with – the highest standard of professionalism, innovation and creativity.”
LOUISA HERMANS, Programme Manager, British Association of Urological Surgeons
“Working with Design Couch was a great experience. They developed many ideas on how to communicate complicated healthcare related content which was well designed and layered with information which made the final output easy to understand. I highly recommend working with the team on any creative project.”
MANJULA HALAI, Director, Isomeric Healthcare Communications
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